From the release of the 26th of August 2021, a new setting has been released in Exact-companies. The name of this setting is: "Let Basecone determine the next customer and supplier number":
To change this setting, go to Settings > Companies > Actions (Edit) > Settings.
This setting is set on No by default, so you need to change this yourself to Yes when this applies to your company.
Do not forget to save the setting.
The goal of this setting is to solve the problem where supplier- and customer codes are mixed and follow the same range. Exact does not have a distinction between suppliers and customers.
In contrast to before, there will be made a distinction with this setting on Yes between the code of suppliers and the code of customers.
When adding a new supplier/customer, Basecone will first check the order of supplier-/customer codes, how these are created in Basecone.
In case it was not possible for Basecone to retrieve a new supplier-/customer code from Exact, an error message will be shown:
For suppliers: "Supplier number range could not be determined. Please provide a number manually."
For customers: "Customer number range could not be determined. Please provide a number manually."