Log into the Basecone app

A secure way of logging in with a PIN code, Face recognition or Touch ID.

Marianne Feijen avatar
Written by Marianne Feijen
Updated over a week ago

In this article you will find more about:

1. Pin code login for the Basecone app

In the Basecone app you have to set-up a pin code (screen lock code), with which you can log in every time you open the app. This pin code consists of five digits, and you can set it up when you login for the first time. Enter your Basecone username, password and office code > after confirming the additional PIN, it is saved.

After the app is closed or the user is inactive for more than 1 minute, the app will logout. After that, login again with the PIN code you set up additionally.

2. Forgotten or desired reset, of the pin code

In the login screen, click on Forgot your PIN code?  It will ask for confirmation, if you agree click > Yes to confirm the action. This will log you out of the app. You can login again with your credentials. Hereafter you can create a new pin code for the app.

3. Face ID and Touch ID

Sign in securely with Face ID or Touch ID. This functionality can be turned on in the Basecone app via Settings > My App settings. Depending on your phone's settings (if supported), the Touch ID or Face ID option will be visible here.
If necessary, consult the manual of your telephone.

  • Face ID is only available for iOS users

  • Touch ID is available for iOS and Android users

📌 This feature only works if this feature is available on your phone and activated on your phone.

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