Summary
The error message "Dimension 1 must always be filled in" means that a general ledger account is missing from the transaction.
In Twinfield, Dimension 1 represents the general ledger account. If no general ledger account has been entered, Twinfield cannot process the transaction.
When Should You Use This Article?
Use this article when you receive the error message "Dimension 1 must always be filled in" while entering or processing a transaction in Twinfield.
What Does This Error Message Mean?
Twinfield is structured using multiple dimension levels:
Dimension 1 contains the general ledger accounts.
The remaining dimensions can contain sub-administrations.
If the message "Dimension 1 must always be filled in" appears, the code of a general ledger account is missing.
Please note:
The missing general ledger account is not necessarily located on a visible transaction line.
A general ledger account may also be missing from:
the VAT code;
a sub-administration.
Step-by-Step Instructions
Check the VAT Settings in Twinfield
Open Twinfield.
Navigate to Settings > Company Settings > VAT.
Double-click the VAT rate for which the error occurs.
Open the VAT rate details.
Under Posting Rules, verify whether a general ledger account has been entered.
If the field is empty, enter the correct general ledger account.
Execution
An empty general ledger account field within the posting rules of a VAT rate will trigger the error message "Dimension 1 must always be filled in". Therefore, verify that a general ledger account is linked to the VAT rate being used and enter one if necessary.