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Contact Basecone

How can you contact Basecone?

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Written by Team Basecone
Updated today

💬 Get Help Quickly and Effectively via the Message Icon

The best way to reach us is through the blue message icon in the bottom-left corner of the Basecone web application.

Why this is the smartest choice:

  • Instant access to helpful resources
    Find the latest and relevant information about working with Basecone. After entering your question, you’ll automatically receive suggestions from our knowledge base.

  • Faster routing to the right specialist
    The message box guides you through a few simple steps. First, you select the topic your question relates to. Then, you’re prompted to provide relevant details. This ensures your message reaches the right expert — without unnecessary delays.

  • Clear overview of your support history
    You can easily view your previous messages and our responses directly in the application.

Please note: this is not a live chat, but we aim to respond as quickly as possible.



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