Basecone

It is not possible to delete a customer or supplier in Basecone. This can only be deleted in the accounting system.&nbsp;

When the customer or supplier is deleted in the accounting system, this remains visible in Basecone because this correction in Twinfield is not fixed through a normal synchronisation.&nbsp;

Please ask the Basecone Support Team to perform a 'full synchronisation' to correct this data. When the synchronisation is finished, it will remove the deleted customers or suppliers in Basecone.&nbsp;

Start a conversation on the web application or send us an e-mail to <a href="mailto:Basecone.support@wolterskluwer.com" rel="nofollow noopener noreferrer" target="_blank">basecone.support@wolterskluwer.com</a> and mention the company code and/or name. This request is for free. 

Read more on what you can do to remove the deleted customer(s) or supplier(s) from Basecone.

How can I delete a customer or supplier in Basecone?

Find answers and get help from Intercom Support and Community Experts

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