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Terms and conditions external migrations
Terms and conditions external migrations

Read our terms and conditions carefully before you execute an external migration

Cees Houpt 🚀 avatar
Written by Cees Houpt 🚀
Updated over a week ago

By clicking on the link in Basecone when requesting a migration, you confirm that you have read and agreed with the following terms and conditions:

  • The payment of the costs for the migration. We charge £37,50 per administration, with a maximum total amount of £300,- for the whole migration. These costs will be charged to the Basecone office to which we transfer the administration(s). 

  • That the costs for carrying out the work are included on the invoice for the month in which the migration was completed.

  • That the implementation of the migration in the accounting software is not under the responsibility and influence of Basecone. Any delays or errors are not for account of Basecone.

  • That Basecone informs you as soon as possible if a delay in the execution of the work threatens or takes place.

  • If Basecone cannot meet the order obligation, we will treat this as priority 3 (see our SLA).

  • That you have read the checklist and have taken the necessary actions before starting the migration assignment.

  • If an error has occurred on the Basecone side, we will do everything we can to resolve it as fast as possible.

  • If an error has occurred on the customer side, we will try to resolve this within our possibilities.

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