This is the updated article (regarding the new user settings screen). This screen will go live for all of our users in the coming weeks🚀
A user in Basecone is able to have one or multiple user roles. This article helps you understand the types of user roles available in Basecone. The user roles can be set up via Settings > Users > Action (3 dots) > tab Roles & permissions.
The user role with the highest permission rights is Super user and the user with the least permission access is Restricted client user.
Below is an explanation of each user role
Super user
This user manages the Basecone environment and can, for example, create new companies, new users, delete users in Basecone, manage the office settings, the company's synchronisation and more. This user has a management function and has no role in the document flow.
Accountant
This user role allows a user to book documents to the accounting system. This user can create new companies, create new users, manage users' and the company's settings. But this user cannot delete users in Basecone.
SME Accountant
This role is the same as the Accountant and is given to the clients of the accountancy firms. This user has limited access, where the user cannot delete a company or user or make changes to the mandatory settings of a company. This user can only view users with the role of (Restricted) Client user. If the user role is combined with the Authoriser role, then this user can also see the other Authoriser(s), but you cannot manage the user settings.
Authorisation administrator
This user role will allow the user to follow and view the pending authorisation invoices in Basecone. When a document is stuck in the authorisation process, this user can intervene and get the process back on track by contacting the authoriser or re-assign the document to another authoriser. This user role is used when the company makes use of the authorisation workflow, and this role is usually assigned to users with the role of Accountant or SME Accountant. This user can also activate the user role 'Authoriser' for users.
Authoriser
Users with this role can only view documents or invoices assigned to them for authorisation. The user can only view document(s) if they are in turn to authorise.
Client user
This user is able to manage documents that are ready for tagging. The user can upload, split, tag and/or assign documents to an Authoriser. A Client user cannot book the documents. This user can see all documents in the archive that are not assigned to an Authoriser and can only view documents in the company that they have access to.
Restricted client user
This role is the same as the Client user as described above where the user can split, tag and assign documents to an Authoriser. In this case, the user can only view and manage documents that they have delivered themselves.
📌 Recommended combinations
Accountant + Client user
SME Accountant + Client user
The roles above are the same, except the user SME Accountant has less permission.
It can also be useful for the Super user or Accountant to have the role Authorisation Administrator to manage all documents that are pending for authorisation.
Combination Acccountant and SME Accountant, Client user and Restricted Client user should not be used together. This will cause the roles to conflict with each other, and they will not be able to see the correct data in their Basecone environment.
See also article: Tips & Tricks - the right user settings