From November 9th 2021, Twinfield will not support the current API connection anymore. Therefore we will switch to a new way of connecting with Twinfield.
3. I can't reconnect with Twinfield
4. Why do I have to reconnect ?
1. What should I do to connect with Twinfield?
Follow these steps to reconnect:
Click on the person icon on the top right of the screen.
Click on 'User settings'
Click on the tab 'Connections'
Click on the green button 'Reconnect'
If you are not logged in, in Twinfield, you will first be navigated to the Twinfield login page. Please fill in your Twinfield credentials here.
Click on 'Yes, Allow'.
Please note: You need the login credentials of Twinfield for this. If you do not know these please contact your Twinfield administrator.
2. How can I check to see if I'm already connected via OAuth2?
Login into Basecone
Click on the person icon on the top right of the screen.
Click on 'User settings'
Click on the tab 'Connections'
Behind the Twinfield accounting system there should be a green bar stating 'Connected'.
If the bar states 'Connect', then there is currently no active connection for that Twinfield accounting system.
If it shows an orange bar, then the connection is still using the old OAuth1, please reconnect to start using OAuth2.
3. I can't reconnect with Twinfield
Please check to see if the Twinfield credentials used are correct, if you do not know your credentials, please contact your Twinfield adminstrator.
4. Why do I have to reconnect ?
Twinfield will be phasing out the old connection via OAuth1 hence a connection via the new is mandatory.
The new connection via OAuth2 has a couple of benefits over the old connection, such as being safer and more stable than the old one. Another benefit is that it is possible to have MFA authentication for Twinfield active in combination with Basecone.