Basecone automatically retrieves changes in master data from your connected accounting system. This ensures that you always have access to up-to-date master data during the booking process, such as:
VAT codes
General ledger accounts
Cost centers
Relationship data (customers, suppliers)
Other master data
Synchronisation occurs in the background, keeping your data current and accurate.
Monitoring Synchronisation
You can monitor the progress of synchronisation via the Synchronisation menu. This feature is available to users with the Superuser role. Errors can be detected per administration.
User Settings for Synchronisation
Basecone uses the user from your accounting system who is linked to the Basecone user designated as the Synchronisation User. This setting is managed by the administrator of your environment.
⚠️ Synchronisation will only work if the linked user in your accounting system has sufficient access rights to:
Administrations
Users
Master data files
Issues with Synchronisation
Are your master data not being updated?
As a Superuser, you can manually start the synchronisation. This is only recommended if you urgently need a specific change in your master data.
Note: Manual synchronisation can only be triggered once every 15 minutes.
➡️ To do this:
Go to Settings > Synchronisation > Click on the relevant administration > Start synchronisation.
If you still experience issues after a manual synchronisation, you can request a full synchronisation from the support team via the message icon in Basecone.