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FAQs - Frequently Asked Questions
I can't click on the "Confirm" or 'Authorise' button in the home-screen.
I can't click on the "Confirm" or 'Authorise' button in the home-screen.

I need help. Can you please advise why?

Team Basecone avatar
Written by Team Basecone
Updated over a week ago

📌 Use the hotkeys ALT + Q to confirm the button without changing any settings.


Check the following settings in your browser:

  • Set the zoom settings to 100% or less if you are using a smaller screen

  • Use the key function on your keyboard CTRL + 0 to reset the browser settings

  • Ensure your browser is opened as full screen

If the above did not help, can you check the resolution of your monitor. Is it on the recommended resolution?


How to change the zoom settings of your browser?

Click on the browser link below for more explanation about how you can adjust the zoom settings of your browser:



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